CUSTOM ORDERS -
Once the proof has been approved... you CANNOT cancel order. NO refunds will be given. PLEASE proof carefully!... if your order arrives & has wrong information on them.... we will ONLY replace your order IF it does NOT match the proof you had OK'd.
Most products take 15 BUSINESS DAYS for delivery. Products that take longer or shorter will be noted in the description area of the item.
We strive to offer you the finest products available and make every effort to meet your high standards for quality products, accurate descriptions, and reliable shipping and exceptional customer service. If you should experience a problem, question or concern, please contact us immediately. Return authorization request must be made within 48 hours of delivery of your purchase.
Defective products returned to us in original packaging with all accessories will be replaced or repaired.
Shipping and handling fees are non refundable. A 15% restocking fee will be charged for returns that are not our fault.
Return authorization request must be made within 48 hours of delivery of your purchase.
Return or exchange merchandise must be received by us within 15 days after the product has shipped.
Need it by Christmas:
Orders and cleared payment must be received prior to December 1st to be sure you will have your merchandise before December 25th.